- After you pay
- If you pay for a service directly through the website, I'll personally get in touch within 24 hours (usually much sooner) to confirm your order, ask any project questions and kick things off.
- What I'll ask
- A short brief: what you're making, references or mood, deadline, file formats you need, and where the work will live. Nothing scary, just enough to start on the right foot.
- If we're not a fit
- On the rare occasion a project isn't right for me, I'll say so honestly and refund you in full, no questions, no awkwardness.
- Payment terms
- Every project is different, so payment is negotiated individually based on scope and complexity. Some projects run on full payment upfront, others on a split such as 50% at start and 50% on delivery, we agree on what suits you best before any invoice goes out.
- Instant start
- Choosing to pay the full amount upfront kickstarts the project instantly and locks in the earliest possible delivery slot, no admin back-and-forth, straight into the work.
- Digital merch
- Full upfront payment is especially helpful for upcoming digital merch releases: it streamlines the workflow and lets me focus purely on creation rather than invoicing rhythms.
- Revisions
- Each tier includes generous revisions. Beyond that, I bill in 30-minute blocks at €40.
- Rush work
- Possible most of the time. Add 25% for under-72-hour turnarounds.
- Licence
- Every purchase grants a licence to use the digital files we agreed on. Final artwork is yours under that licence once the invoice is paid; I keep the right to show it in my portfolio.
- Currency
- Prices in EUR. I can invoice in USD or GBP at the day's rate if that's easier for you.